Solutions Engineer (Toronto)

Full Time
Toronto
Posted 3 months ago

Contract Type: This is a full-time, direct-hire opportunity with our end client. 

Location: Remote — Toronto (PST-friendly preferred).

Eligibility: Must have valid work authorization in Canada (Canadian citizen or permanent resident).

Role Overview:

We are seeking a Solutions Engineer who combines deep technical expertise with strong consultative capabilities. In this role, you will act as a trusted technical advisor to enterprise customers, guiding them through complex integrations and ensuring our platform delivers measurable business impact within their environments. 

You will work directly alongside customer teams-both remotely and on-site when needed- to understand their operational landscape, technical architecture, and strategic objectives. As a key bridge between enterprise stakeholders and our core engineering team, you will drive successful deployments while shaping product evolution through real-world insights. 

This is a high-ownership, customer-embedded role requiring flexibility, adaptability, and readiness to engage directly with clients in their environments. 

 

Key Responsibilities:

Customer-Facing Consulting & Technical Leadership 

  • Serve as the primary technical advisor to enterprise clients throughout onboarding, deployment, and expansion phases. 
  • Lead technical discovery sessions and translate business requirements into scalable implementation strategies. 
  • Provide architectural guidance aligned with enterprise security, compliance, and operational constraints. 
  • Build trusted relationships with customer technical and executive stakeholders. 
  • Troubleshoot complex issues in real time, maintaining ownership and accountability through resolution. 
  • Travel to customer sites as required to support high-impact deployments, workshops, and strategic engagements. 

Integration & Implementation 

  • Deploy and configure the platform in enterprise production environments. 
  • Integrate with customer systems, APIs, identity providers, data sources, and internal workflows. 
  • Implement custom scripts, connectors, or extensions in Python when required. 
  • Guide Cloud-based deployments and advise on infrastructure best practices. 
  • Ensure deployments are robust, secure, and scalable. 
  • Integration with Data experience. 

Operational & Strategic Ownership 

  • Develop repeatable deployment frameworks, integration playbooks, and best practices. 
  • Partner with Sales and Customer Success on technical scoping and feasibility analysis. 
  • Translate field learnings into product and engineering improvements. 
  • Support scalable growth of forward-deployed operations. 

Qualifications:

  • 7-10 years in software engineering, solutions engineering, implementation engineering, consulting, or forward-deployed roles. 
  • Proven experience working directly with enterprise customers in technical engagements. 
  • Experience deploying/integrating systems on a major cloud provider (preferably Azure). 
  • Strong Python experience in production environments. 
  • Experience in high-growth or startup environments is a plus. 
  • Bachelor’s or Master’s degree in Computer Science or related technical field. 

Technical Skills:

  • Must Have (Integration Experience): SAP, ServiceNow, Salesforce, Workday, Oracle
  • Strong proficiency in Python. 
  • Familiarity with Azure services and enterprise cloud architectures. 
  • Experience integrating with enterprise systems, APIs, and authentication frameworks. 
  • Strong understanding of cloud deployment models, security constraints, and operational best practices. 
  • Advanced debugging and troubleshooting capabilities. 

Soft Skills:

  • Exceptional communication skills across technical and non-technical stakeholders. 
  • Strong consultative mindset with the ability to influence architectural decisions. 
  • High level of ownership and accountability. 
  • Professional presence when engaging enterprise stakeholders. 
  • Ability to operate effectively in ambiguous, fast-paced environments. 
  • Structured problem-solving and analytical thinking. 
  • Highly collaborative and adaptable.

What Our Client Offers

  • Fully remote and flexible work environment
  • Opportunity to work at the forefront of applied AI engineering
  • High-impact, customer-facing technical work with enterprise clients
  • Collaborative startup culture with strong growth opportunities
  • Contract-to-hire opportunities with potential for long-term growth

Full-Time Employee Benefits

Upon full-time conversion, team members may be eligible for:

  • Medical, dental, and vision coverage
  • Flexible PTO culture and 11 U.S. federal holidays
  • Equity / stock option opportunities with standard 4-year vesting structures

As an early-stage startup, programs and benefits may continue evolving as the company scales.

Job Features

Job CategorySolutions Engineer

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